Customer Loyalty Marketing Takes Time

By | October 4, 2017
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Customer Loyalty Marketing. Hi, everybody. “Trust me, I know what I am talking about,” “Believe me, this is real.” “I got what you are looking for.” How many times have you heard these phrases thrust upon you when you are shopping. Or reading reviews online about a service or product? Probably with your last purchase.

These phrases do not bring loyalty to your business. It sounds like a bumper sticker doesn’t it? But they do nothing to build trust and confidence in the business. You must first learn how to build customer loyalty. If you are going to talk about your business in slogan terms be clear in what you say and have the proof to back it up. 

If not you are in an uphill battle when learning how to build customer loyalty. But how do you trust a salesperson or company and yes an affiliate marketer? With any of the before mentioned careers, they all will have to take the time to earn a customer’s trust. It is not given freely by the smart shopper.

Customer Loyalty Marketing

Customer Loyalty Marketing in diagram

The average shoppers making a purchase have their research already done.

So you need to show Customer Loyalty Marketing to have that needed edge.

Show how your product or service is valuable and solves their problem.

Develop strategies that help build credibility and deepen trust with clients is the most important component necessary for keeping a lifelong customer.

Make your business different from your competitors by creating a strong brand based on interacting with the prospect to help them achieve their most important objectives.

Building trust is not a one-time deal; you have to prove yourself every time the customer uses your product. Trust-building and maintaining it takes a sustained effort. 

To gain trust. Combine it with goods that customer’s need, add value, solving problems, real-time interaction and so forth. If you don’t earn the trust of the client, they’ll  buy from someone else whom they do trust–even if the offering isn’t as good.

Relating to your customer

Customer Loyalty Marketing things to do

Understanding your customer is key to business success. Listen to what they want and need. There are many free analytics tools online to help you better know your audience, such as:

  • Google Analytics
  • Survey Monkey
  • MicroPoll

Maintaining stable business relationships means that you deliver what you promise each and every time.

It requires a lot of effort. But Customer Loyalty Marketing but in the end, the hard work will continue to pay off when your customer knows that they can trust your products or services.

When you give your customers peace of mind and continue to meet their expectations, you will have a client for life.

Tips on Building Trust in Your Business

 A quote aboutCustomer Loyalty Marketing

  • Deliver what you promise: Some marketers find it tough to say no to a customer about anything.
  • Compassion: empathy is an area where small businesses can shine. When you run a small business, get to know your customers, their businesses, and families.

  People are drawn to those who show real interest in them. Curiosity about people.    And it is a crucial element of relationship building.

 Knowing someone personally and showing interest in them goes a long way toward building trust.

  • Never misrepresent: Customers don’t want a product or solution that only comes close to meeting their needs. Give them the whole, unvarnished truth, and let them decide if the proposed solution will work for them.
  • Be yourself:  Everybody on the planet has had unpleasant experiences with salespeople, and many have walked away from a sales situation or website feeling manipulated. So, rather than acting or sounding like a salesperson, only work the way you would when meeting with a colleague.

When talking about the competition. Some sales professionals think that “trash-talking” about the competition will make the products and services more appealing. Usually, it only makes them look petty and immature in the eyes of their               customer

  • Transparency: Transparency is another component that should come naturally. So many businesses have trouble coming to terms with what it means. Customers and clients are smart. Become transparent leave your phone numbers, ask for feedback, Start being a warm, personable business. Adding your persona is appealing to a customer. Being upfront. Customer’s have admiration more when you admit to a mistake. Rather than play games or avoid the topic altogether.
  • Encourage reviews: Display reviews of your product and landing pages, or add a testimonials section to your website. This impartial information is valuable to buyers. Over half of all online consumers look to reviews to help them make smart choices.

Customer Loyalty Marketing build trust and win

  • Try to use less: “I”,  “we”, “you” and “yours.” When writing content, think like the prospect and talk to them as you would a friend.
  • Respond to visitors complaints: The longer it takes to resolve a problem, the more customers will hear about this particular customers dissatisfaction with your company.

Conclusion

Building trust takes patience and transparency. Remember though when you get to a level of trust. work hard to keep it. Because,  as long as it takes to reach the level of trust, one flaw and quickly your trust is gone. And it will take twice as long than before to get it back.

Tracking a customer’s movement is done with analytics and real-time interaction with value. I invite you to a marketing team with a proven track record for intense training seasoned and starter online entrepreneurs to set up an online business for free.

We want to work with individuals who are intent on having a successful online business. That is why our training is intense. We know our intense quality training will deliver the individual who will not wash out. 

Join my marketing team now! we can help you. After the intense training become a member you will receive added bonuses. While we teach you to run an online business. 

See You On The Other Side

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Thanks for stopping by. Build Customer Loyalty by being transparent. I wish you all the best with your online business, and, may you be blessed and prosper. Please. Let’s communicate, share a response and I will get back in touch with you.     

 

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Related Articles:

Customer Persona And How To Find It

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14 thoughts on “Customer Loyalty Marketing Takes Time

  1. Maria

    Once again Maurice, your article left me speechless. Great job! It is always interesting to read about marketing, even more from a professional like you. Thank you so much for your tips on how to build trust in my business! Very useful.
    I wish you all the best and every success,
    Maria

  2. John

    Interesting article !I like your writting skills and how you care about your readers

  3. Mark

    Hi Maurice, great article. You are absolutely right transparency and honesty are so important. If there is one thing I cannot stand it is someone who is pushy and just looking for a sale or worse, having no idea what they are talking about.
    Your advice is great and as said above, I will use some of your strategies on my site. I will always try and be open and honest with everyone as I would expect in return.

    Keep up the great work, your post is inspirational.

    Best regards,

    Mark

  4. Ilias

    You have some great tips on this post. Most online marketers focus on completely different things, mostly on the technical parts of an online business.

    After reading that, I consider adding some of your tips in my strategy.

    On my sites, I try to write posts that help people. If I think that an article is not helpful and do not give a solution to a problem, I do not publish it. What is your opinion on this approach?

  5. JW

    Great article – the key themes of transparency and honesty are extremely relevant in this day and age and especially for entrepreneurs.

  6. Moni

    Hi Maurice, a great article!

    Too many business owners talk too much about their product or service and actually forget to focus on the needs and wants of the actual customer, they just don’t “listen” to the customer.

    Your advice about under promising and over delivering is the best advice any business owner can have.
    I think a lot of business owners can benefit from listening to your advice.. thank you again for a superb article.

  7. Rodney

    Hi, Maurice, this is the second article I read of yours you are very well written the information on customer loyalty is great sometimes we need some reminding how to do this and not be so busy to get new clients.

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